Terms of Services

Cloud Services
Package Center

Synology Cloud Services Terms of Service

1. Acceptance of Terms

Your use of Synology’s dynamic DNS, server monitoring, push notification, and QuickConnect services (each a "Service" and collectively "Services") is subject to the terms and conditions set forth in this Terms Of Service ("TOS"). “Synology” or “we” means Synology Inc., whose principal place of business is at 3F-3, No.106 Chang An West Road, Taipei 103, Taiwan.

In order to use the Services, you (or “Customer”) must firstly agree to the TOS. You may not use the Services if you do not accept the TOS. You can accept the TOS by:
(A) clicking to accept or agree to the TOS, where this option is made available to you by Synology in the user interface for any Service; or (B) by actually using the Services. In this case, you understand and agree that Synology will treat your use of the Services as acceptance of the TOS from that point onwards.

Before you continue, you should print off or save a local copy of the TOS for your records.

2. Selection and Revocation of a Domain Name

(A) You acknowledge and agree that Synology cannot guarantee that you will obtain a desired domain name registration, even if an inquiry indicates that a domain name is available at the time of your application for same. You represent that, to the best of the your knowledge and belief, neither the registration of the domain name nor the manner in which it is directly or indirectly to be used, infringes upon the legal rights of a third party and further, that the domain name is not being registered for nor shall it at any time whatsoever be used for any unlawful purpose. (B) Synology, in its sole discretion, reserves the right to reject, cancel, suspend, transfer or modify any domain name registration to correct a mistake, protect the integrity and stability of the service and any applicable registry, to comply with any applicable laws, government rules, or requirements, requests of law enforcement, in compliance with any dispute resolution process, or to avoid any liability, civil or criminal. You agree that Synology shall not be liable to you for loss or damages that may result from its refusal to register or cancel, suspend, transfer or modify your domain name registration.

3. Privacy

Synology may collect and use your information when you use Synology’s Service. For information about Synology’s information protection practices, please read Synology Privacy Policy carefully. This policy explains how Synology treats your personal information, and protects your privacy, when you use the Services. You agree to the use of your information by Synology in accordance with Synology Privacy Policy.

4. Account, Password and Security

If any of the Services requires you to open an account, you must complete the registration process by providing us with current, complete and accurate information as indicated in the applicable registration form. You also will choose a password and a user name, if required. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify Synology immediately of any unauthorized use of your account or any other breach of security. Synology will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by Synology or another party due to someone else using your account or password. You may not use anyone else's account at any time, without the permission of the account holder.

5. Acceptable Use

(A) Customer is solely responsible for his/her usage of the Services. Each Customer is responsible for ensuring that all authorized users of its system or network are aware of and follow this TOS. Customer's use of the Services is subject to, and Customer agrees to comply with, all applicable local, state, national, and international laws and regulations, including but not limited to (1) the laws and regulations of the United States regarding the transmission of technical data exported from the United States and (2) Internet regulations, policies, practices and procedures. (B) Customer may use the Service for any lawful purpose so long as he or she does not (i) abuse or fraudulently use the Service, (ii) use the Service in a manner that could cause damage, disable, overburden, or impair any Synology server, or the network(s) connected to any Synology server, or or interfere with or tampers with another authorized user's use of the Synology Services, or (iii) otherwise use the Service in a manner that violates this TOS or any applicable law and regulations. The terms of this TOS apply to any application or use of the Services.

6. Eligibility

By using the Service, you represent and warrant that:
(A) You are of legal age to accept the TOS.
(B) All information that you submit to Synology is true and accurate.

7. Termination of Service

(A) Synology may suspend or terminate your account or access rights to Services at any time, without notice, for conduct that Synology reasonably believes violates this TOS, application law or regulations, or any other applicable policies or guidelines that Synology has posted on the Synology website. In addition to restricting or terminating Customer's access to the Service, Synology may remove any materials that it has reasonable grounds to believe are in violation of the applicable copyright law or infringement of any other party’s right or interest, or may be otherwise illegal, may subject us to liability or that violate this TOS.

(B) Synology may suspend or cancel any Service at any time, for any reason with or without cause, and/or with or without notice. Upon cancellation, your right to use the Service(s) stops right away. Once any Service is cancelled or suspended, any data you have stored on Synology Server may not be retrieved later. You agree that Synology shall not be liable to you for loss or damages that may result from cancellation or suspension of any Service.

8. Indemnification

Customer agrees to hold Synology, its directors, officers, and its employees harmless from any claims, whether brought by Customer or by a third party, and expenses, including reasonable attorney's fees and court costs, related to or arising from Customer's breach or violation of any of the terms of this TOS or any applicable law, or from any information, software or content placed by Customer on a server accessible through a Service.

9. LIMITATION OF LIABILITY AND WARRANTY

CUSTOMER AGREES THAT USE OF THE SERVICE IS ENTIRELY AT CUSTOMER'S OWN RISK. SYNOLOGY'S SERVICES ARE PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY FOR INFORMATION, SERVICES, OR UNINTERRUPTED ACCESS, INCLUDING WITHOUT LIMITATION THE SYNOLOGY SOFTWARE LICENSED TO THE CUSTOMER AND THE RESULTS OBTAINED THROUGH THE SERVICE. CUSTOMER AGREES THAT SYNOLOGY WILL NOT BE LIABLE FOR ANY LOSS OF OR USE OF CUSTOMER'S DOMAIN NAME, OR FOR INTERRUPTION OF BUSINESS, OR ANY INDIRECT, SPECIAL, INCIDENTAL, ORCONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, REGARDLESS OF THE FORM OF ACTION WHETHERIN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, AND REGARDLESS OF WHETHER SYNOLGOY HAS BEEN NOTIFIED OF THE POSSIBILITY OF ANY SUCH DAMAGES.

10. Choice of Law

This TOS shall be construed and controlled by the laws of the Republic of China (Taiwan). Any dispute arising from the terms of this TOS or a breach of this TOS will be governed by the laws of Taiwan without regard to the conflicts of laws provisions thereof Customer agrees to the exclusive jurisdiction of Taiwan Taipei District Court and its courts of appeal therefrom.

11. Entire Agreement

This TOS constitutes the entire agreement between the parties with respect to the subject matter contained herein and supersedes all previous and contemporaneous agreements, proposals and communications, written or oral between Synology representatives and Customer. Synology may amend or modify this TOS or impose new conditions at any time upon written notice from Synology to Customer, either by email or by publication on the Synology Web site. Any use of the Service by Customer after such notice shall be deemed to constitute acceptance by Customer of such amendments, modifications or new conditions

12. Personal Use

Customer's right to use the Service is personal to Customer. Unless otherwise specified, the Services are for your personal use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Services.

13. Announcements

Synology reserves the right to distribute information to you that is pertinent to the quality or operation of its services. These announcements will be predominately informative in nature and may include notices describing changes, upgrades, or other information to add security or to enhance your identity on the Internet.

14. Controlling Language

In the event that you are reading this Agreement in a language other than the English language, you acknowledge and agree that the English language version hereof shall prevail in case of inconsistency or contradiction in interpretation or translation.

Synology Package Center Terms of Service

Before you use Synology Package Center, you must accept to be bound by this contract which contains terms of the relationship between you and Synology for your use of Synology Package Center service and the packages you download from the service.

By clicking “I accept” or by use of Synology Package Center Service, you agree to be bound by the terms and conditions contained in this contract (unless alternative package license terms are provided with the package).

Please review the following terms and conditions carefully and be advised that we do not provide any warranties for the Synology Package Center service. This contract also limits our liability for your use of Synology Package service.

Terms and Conditions

Synology Package Center and Package.

1.1. Synology Package Center service is provided by Synology, through which you can browse, search, download and purchase packages.

1.2. Packages available through Synology Package Center service are only licensed, not sold, to you, when you download any of them by clicking “Install”. For each package, Synology Package Center service will indicate the name of the package developer licensing the package to you, if available, which may be Synology (“Synology Packages”) or a third party package developer (“Third Party Packages”).

1.3. License while Installation. You may install and use one copy of the Package to each one Synology’s Device you personally own or control. You may not install or use a copy of the Package on a device you do not own or control.

1.4. When you install any of Third Party Package, Synology is not a party to the license between you and the package developer of the Third Party Package. Furthermore, Synology is not responsible for (i) the Third Party Package and its content; (ii) your use of the Third Party Package; or (iii) any warranties or claims relating to the Third Party Package.

1.5. This Contract Only Licenses You Some Rights to Use the Synology Package. We reserve all other rights to the Synology Package and its software. Unless applicable law gives you more rights despite this limitation, you may use the Synology Package only as expressly permitted in this contract. In doing so, you must comply with any technical limitations in the Package that only allow you to use it in certain ways. You may not:

Combined the Synology Package into a commercial product, unless otherwise consent from Synology. Work around any technical limitations in the Synology Package;
Transfer the Synology Package or this contract to any third party;
Rent, lease or lend the Synology Package;
Reverse engineer, decompile or disassemble the Synology Package, except and only
To the extent that applicable law expressly permits, despite this limitation;
Make more copies of the Synology Package than specified in this contract or allowed by applicable law, despite this limitation; or publish the Synology Package for others to copy;

You must be at least 13 years old to use Synology Package Center. If you are at least 13 but under the age of majority in your country, you should review this contract with your parent or guardian to make sure that you and your parent or guardian understand this contract.
You Are Responsible For Your Synology Device. Only the owner of the Synology device is entitled to download packages from Synology Package Center. You are responsible for all activity that takes place with your Synology device. You may not authorize any third party to access, use or download packages from Synology Package Center on your behalf.
Compliance with Law. When you use of Synology Package Service, you will obey (i) the law; (ii) any codes of conduct or other notices we provide; and (iii) promptly notify us if you learn of a security breach related to Synology Package.
When you use of Synology Package Center service, you may not (i)engage in, facilitate or further unlawful conduct; (ii) damage, disable, overburden or impair Synology Package Center or over which Synology Package Center runs or interfere with anyone’s use and enjoyment of Synology Package Center; and (iii) use Synology Package Center in a way that harms Synology, Synology’s affiliates, package developers, or any customer of Synology;
Content of Synology Package Center.

6.1. There are two types of content relating to Synology Package Center, i.e. packages provided by Synology (“Synology Package”) and packages provided by third party (“Non-Synology Package”, “Third Party Package”)

6.2. Except for Synology Package, you understand that (i) Synology does not control or endorse Non-Synology Package; (ii) Synology does not claim ownership of nor take responsibility for Non-Synology Package; and (iii) Synology does not responsible for any Non-Synology Package, its content, ownership, and etc. and (iv) you will contact the third party directly for any questions or problems you have in downloading or using Non-Synology Package as it directs with the Package.

6.3. Please be advised that any content in Synology or Non-Synology Package such as music, photos and video may be protected by copyright and that People appearing in content may have a right to control use of their image. You may not share the content in Synology Package or Non-Synology Package with other people unless you own the rights or have permission from the owner. You understand that sharing content with other people violating others’ copyrights and other intellectual property rights violates this contract.

Purchases of Package and Refunds.

7.1. Charges. Section 7 applies to any purchases made from Synology Package Center. Please be advised that even if you do not make any purchase, you may still incur other charges (not covered by this Section 7), incidental to your downloading or using the package, if the package so specifies.

7.2. Payment. When you purchase a package for which a fee is payable, you select or confirm your payment method. You must be authorized to use the payment method you select or confirm. You are responsible for the timely payment of all fees and for providing Synology with valid payment method information for payment of all fees. You authorize us to charge you for package purchases using your payment method. Your payment method may require us to send your payment details to a third party, such as a payment processor.

7.3. Prices and Taxes. The price for package excludes all taxes and other charges as stated with the purchased package (such as VAT, sale tax and etc.), unless stated otherwise. You are responsible for any taxes that you are obligated to pay or that we may collect from you and all other charges to be incurred. Please be advised that any currency exchange settlements are based on your contract with your payment method provider.

7.4. Refund Policy. Unless otherwise provided by law, refunds for purchases will be governed by the Refund Policy specified by the package developer in connection with the purchased package.

7.5. Stop Your Use of Synology Package Service. In order to protect Synology Package Center, its customers and Package Developers, Synology may a) remove any package from Synology Package Center and for any reason; and b) stop your access to Synology Package Center service for any reason, without any advance notice to you.

8.1. For the purpose of operating and providing Synology Package Center, we may access or disclose information about you, if available, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Synology or our customers and package developers, including the enforcement of our contracts or policies governing your use of Synology Package Center; (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Synology employees, customers, package developers, or the public or (d) to contact you regarding issues with the packages you have downloaded.

8.2. Please let advised that Synology retains the right to block or otherwise prevent delivery of any type of communication to or from Synology Package Center as part of our efforts to protect Synology Package Center, protect our customers, package developers and the relevant right owner or stop you from breaching this contract, and that the technology or other means we use may hinder, break or stop your use of Synology Package Center.

Change to Contract. Synology retains the right to change this contract at any time. If we change this contract, we will post a notice on the Synology Package Center or otherwise notify you that the contract has been changed. If you do not agree to these changes, then you must cancel and stop using Synology Package Center. If you do not stop using Synology Package Center, then your continued use will constitute your acceptance of the changed contract, and the changed contract will apply to your use of Synology Package Center after the date of the change.
Change or Cancel Synology Package Center. We may change Synology Package Center, delete features, cancel or suspend access to Synology Package Center Service at any time and for any reason. Our cancellation or suspension may be without cause and/or without notice. Upon cancellation, your right to use Synology Package Center stops right away. Once Synology Package Center is cancelled or suspended, any data you have stored on Synology Package Center may not be retrieved later, which includes backup copies of packages you may have downloaded. Our cancellation of Synology Package Center will not alter your obligation to pay all incurred charges.
NO WARRANTY. We provide Synology Package Center and either of the packages therein “as-is,” “with all faults” and “as available.” We do not guarantee the accuracy or timeliness of information available in Synology Package Center or any package therein. We and our affiliates and package developers give no express or implied warranties, guarantees or conditions. You may have additional consumer rights under your local laws that this contract cannot change. We exclude any implied warranties including those of merchantability, fitness for a particular purpose, workmanlike effort and non-infringement.
LIABILITY LIMITATION. Synology and its affiliates and package developers (unless alternative package license terms are provided with the package) shall not be liable under this contract for any direct damages in excess of the amount you paid for Synology Package Center or the package, as applicable. You cannot recover any other damages, including consequential, lost profits, data loss, special, indirect, incidental or punitive damages.
Scope of application limitation. The limitation specified in Section 11 applies to anything related to (i) Synology Package Center service, (ii) Synology Package, Third-Party Package or any third-party conduct,(iii) viruses or other disabling features that affect your access to or use of Synology Package Center, (iv) incompatibility between downloaded packages and other services, software and hardware, (v) delays or failures you may have in initiating, conducting or completing any transmissions, downloads or transactions in connection with Synology Package Center or a package in an accurate or timely manner, and (vi) claims for breach of contract, breach of warranty, guarantee or condition, strict liability, negligence or other tort. Please be advised that the limitation also applies even if (i) this remedy does not fully compensate you for any losses, or fails of its essential purpose; or (ii) Synology knew or should have known about the possibility of the damages.
Contract Interpretation. All parts of this contract apply to the maximum extent permitted by law. If a court decides that any part of this contract cannot be enforced, the part will be replaced by the terms that most closely match the intent of that we cannot enforce, but the rest of this contract will not change. This is the entire contract between you and us regarding your use of Synology Package Center. It supersedes any prior contract or statements regarding your use of Synology Package Center.
One Year Limitation for Your Claim. Any claim related to this contract or Synology Package Center shall be brought within one year. The one-year period begins on the date when the claim first could be filed. The claim will be permanently barred, if it is not filed in time. This applies to you and your successors. It also applies to us and our successors and assigns.
Governing Law. Please be advised that the laws of Taiwan will govern the interpretation of this contract, any terms thereof, package purchase and any claims arisen therefrom, unless otherwise specified in the package relating to the claim, without regard to the conflicts of laws provisions thereof, and shall be brought in a court in Taiwan. You agree to submit to the personal jurisdiction of any of those courts.
Assignment. You may not assign this contract, or any part of it, to any other person. You may not transfer to anyone else, either temporarily or permanently, any rights to use Synology Package Center or any part of Synology Package Center.
Notices.

18.1. Your Notices to Us. You may notify us in the form required in http://www.synology.com/company/contact_us.php. We do not accept e-mail notices.

18.2. Notices We Send You; Consent Regarding Electronic Information. This contract is in electronic form. We will send you certain information regarding Synology Package Center that the law requires us to send you. We may send you this information in electronic form by (i) by e-mail at the e-mail address you specified when you signed up for your use of Synology Package Center, if so required; (ii) by access to a Synology web site that will be designated in an e-mail notice sent to you at the time the information is available; (iii) by access to a Synology web site that will be generally designated in advance for this purpose; or (iv)by a prompt notification message upon launching Synology Package Center.

Notices provided to you via email or pop-up notification messages will be deemed given and received on the date when the notification was sent out. As long as you can access and use Synology Package Center, you have the necessary software and hardware to receive these notices or message during your use of Synology Package Center. If you do not consent to receive any notices electronically, you must stop using Synology Package Center.

18.3. Copyright and Trademark Notices. All contents of Synology Package Center are Copyright © Synology Inc. and other copyright owners. Copyright and other intellectual property laws and treaties protect any software or content provided as part of Synology Package Center. The names of actual companies and products mentioned in Synology Package Center may be the trademarks of their respective owners. Any rights not expressly granted herein are reserved.

Support. Customer support for Synology Package Center is available at [http://www.synology.com].